Refund policy
We accept returns for our products within 30 days of delivery under the following conditions:
Items must be unused, unwashed, and in their original packaging.
Proof of purchase is required.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Non-Refundable Items:
Items marked as final sale.
Gift cards.
Items damaged due to improper use or care.
How to Initiate a Return
1. Contact us at royalstockusa@gmail.com with the subject line: “Return Request – [Order Number]”.
2. Provide a brief explanation of your return request along with any relevant photos.
3. Our team will respond within 3-5 business days with further instructions.
4. Once the return is received and inspected, we will process a refund to the original payment method or offer store credit, depending on your preference.
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please initiate a return and place a new order.
For any additional questions, feel free to contact us at royalstockusa.com
Thank you for choosing Royal Stock USA We appreciate your support!